From strangers to social collectives? Sensemaking and organizing in response to a pandemic.

The COVID-19 pandemic temporarily exposed the inadequacy of established institutions and markets to handle a multidimensional crisis, but it also revealed the spontaneous emergence of social collectives to mitigate some of its consequences. Building upon more than 600 responses from an open-ended survey and follow-up qualitative interviews, we seek to understand the spontaneous formation of social collectives in neighborhoods during the initial global lockdown. Applying the sensemaking lens, we theorize the process that prevented the collapse of sensemaking; motivated neighbors to comply with the pandemic-related restrictions; and inspired the development of collective initiatives and the sharing of resources, experiences, and a feeling of belonging. In doing so, we identify mechanisms that allow distributed sensemaking and organizing for resilience: widely shared and accepted cues and frames, simultaneous enactment of practices, embeddedness, visibility of actions, and sense of community. Contrary to the literature on local community organizing and entrepreneurship, which emphasizes the importance of shared values and beliefs, we reveal how the abovementioned mechanisms enable social collectives to emerge and build resilience in times of crisis, even in the absence of pre-existing ties and physical and social isolation. Implications for sensemaking, resilience, organization studies, and community psychology are discussed.

Bounded Solidarity as an Asset for Public Health Care Intervention.

The relationship between social capital and public health has been extensively analyzed. However, not much has been written about the formation of social capital among citizens and public health workers in times of a pandemic. Our aim is to analyze social capital development through the prism of bounded solidarity and seek its manifestations toward public health workers. A qualitative self-administered survey was used to analyze what actions, practices, attitudes, and reasons inspired citizens to behave as they did with respect to public health workers during the first weeks of lockdown under the COVID-19 pandemic. Respondents, mostly from European countries, reveal that citizens aimed to prevent the collapse of the public health system through reinforcing trust toward institutions, legitimizing health care personnel expertise, practicing reciprocity and altruism, giving recognition to public health workers, and providing them with means. Finally, recommendations for public health communication on risks and crises are discussed.